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The procedure of manually selecting 4G to 3G in your mobile
Recharge your mobile residue easily from MyGP app
Now you can recharge your mobile residuum hands without going exterior by using MyGP app, with the help of bKash/Rocket/Net banking/Mobile banking and Cards. MyGP homepage > Recharge > Recharge options
Purchase internet easily from MyGP app
Now y'all don't need to become outside to buy net package. Using MyGP app, y'all can purchase your desired cyberspace pack easily from your home. MyGP homepage > Net > Cyberspace Packages
Manual settings for cyberspace activation in handset
Manual settings for cyberspace (Android telephone):
- Go to Mobile Settings > Mobile Network > Admission Signal Name
- Create a new APN profile. Type, Name: GP; APN: gpinternet
- Set this APN equally default setting
- Restart handset after configuration
- On your mobile data
Manual settings for internet (iPhone): Menu > Settings > General > Reset > Reset Network Settings (enter phone password)
Get all the required services easily from MyGP app
How to get the fastest 4G in your mobile
General Terms and Weather condition
- GP does not guarantee any specific quality standards in the services. Notwithstanding, it will strive to render the best possible services.
- GP does not take the responsibility for possible disturbances or congestion in other networks encountered in calling subscribers of those other networks.
- GP does not commit itself to make services available in whatever specific area in Bangladesh within certain dates, even though it will strive to provide coverage as large as and as early every bit possible.
- To subscribe for international roaming facilities with GSM network outside Bangladesh with whom GP has roaming agreement, the subscriber shall have to execute an International Roaming Awarding form/e-awarding class and/or accept to accept the roaming terms and conditions therein mentioned in www.grameenphone.com through biometric verification. GP does not commit to make roaming service bachelor in any specific country.
- GP shall have the right to enquire for subscriber'southward information, documents and biometric and examine the same to constitute the subscriber's identification.
- GP shall accept the exclusive correct and jurisdiction to decide the championship and ownership of a mobile connectedness after perusing the necessary documents and biometrics relating to the mobile connection and also shall accept the right to suspend the mobile connection in question while determining the same. If any dispute arises regarding the buying/title between two or more than subscribers or claimants, the decision provided by GP in this regard shall exist terminal and conclusive.
- GP shall take the right to temporarily suspend the services in whole or in parts of its network for repair, maintenance or circumstances beyond GP's control.
- GP shall have the right to turn down to provide the services or stop the services to subscriber for non using canonical handset/terminals or illegal utilise of the services. Whatsoever decision taken by GP in this regard shall be conclusive and final.
- GP shall accept the right to cull telephone numbers for the subscribers and to publish or otherwise apply the numbers/address of the subscribers and/ or to change the telephone number if required.
- Notwithstanding anything contained herein, GP reserves the correct to change, vary, add together, substitute or withdraw the SIM carte/ service/ Scratch carte / FlexiLoad/ recharge service or any other services and GP shall take the right also to change/ vary/ increase/ reduce the tariff charges, prices, validity periods, parcel plans and any other offers etc. at any time in its sole discretion for whatever reason subject to official notification of such offers prior to giving event to such changes.
- GP shall take the correct to disconnect, suspend or bar the services for giving false information at the time of getting the connection or whatever fourth dimension thereafter with respect to subscription and/ or for changes in the given information, which is not informed to GP. This shall be in addition to any other termination rights that GP may have under this Understanding.
- GP shall have the right to scrutinize or procure whatever relevant documents(due south) possessed past the potential subscribers or existing subscribers which may exist required by GP.
- GP shall have the right to provide with any information including call recording/ details of the subscriber to the law enforcing agencies equally and when required by the constabulary of the country. GP shall not have any obligation to provide any information to the subscriber in regards to such disclosure.
- GP shall non comport any responsibility nor shall it exist liable in any mode whatsoever for or in connexion with whatever obscene and/or threatening and/or insulting letters of any nature as well as any fraud committed through Short Bulletin Service(SMS) by any subscriber/user/consumers at any time.
- GP shall reserve the correct to communicate any of its offers and services related advice and/or message to its subscribers/consumers at any time and in whatsoever mode whatsoever as information technology may deem necessary in club to go along its subscribers and/or consumers updated from time to time.
- The SIM card and the corresponding mobile account in GP'due south system are the sole responsibility of the subscriber. GP is not liable for usage including use/misuse/fraud/forgery and the like perpetrated by anyone including just not limited to the subscriber or whatsoever tertiary party and not liable for any deed or omission of whatsoever dealer or third party.
- GP shall strive to offer the best service quality, however, the quality, reliability and availability of service is not guaranteed every bit the same are dependent on various technical, physical, topographical, atmospheric, ecology, regulatory, legal, and such other factors. GP shall non be liable or responsible for any defect/ deficiency in the same. In addition, GP is entitled to, without any liability, refuse, limit, suspend, disable, delete, vary and/or interrupt service or any office thereof, for ane or more than Subscribers, at any time, in its sole discretion, without notice and assigning whatsoever reason.
- The subscriber cannot use the service(s) for whatsoever unlawful or abusive purpose, or for sending obscene, indecent, threatening, harassing, unsolicited message or message adversely affecting/ infringing upon national, social or economical involvement, nor create whatsoever damage or risk to GP or its network and/or other subscribers of GP. Under such circumstances GP shall have the right to discontinue the service and take necessary measures in accordance with the laws of the country.
- Handsets are the properties of the subscribers. GP shall not be responsible in whatsoever way for the repair, maintenance or for fixing of any, service problem of handsets. The subscribers shall contact the dealer or manufacturer of the handset for any such problem. GP shall not be responsible for replacing them in case these are lost/stolen/damaged.
- GP shall not be liable for any health hazard or issues otherwise acquired past the use or abuse of the service of the handset.
- The decision of GP shall exist final in respect of this Agreement, if whatsoever interpretation of the terms and conditions is required.
- Supplementary/ Value Added Service/other may exist rendered as and when offered by GP. The services will be charged as per tariff adamant by GP from fourth dimension to fourth dimension, including variation(due south) thereof, if any and the said services are handset dependent.
- Nevertheless anything contained in this contact, whatsoever information brochure, notification or any other matter which volition be by GP regarding its services, Service Price, Billing policy and Credit policy shall be included as the terms and conditions of this contract and both GP and the subscriber shall be under obligation to comply the same.
- Responsibilities for GP are explicitly stated in this understanding every bit to a higher place and GP takes no other responsibilities likewise these.
- GP shall not cater any kind of migration request or network leaving request, if any payable to GP is due by the subscriber, including merely non express to, handset EMI and/or usage nib and/or any other payables from the subscriber.
- The client'south biometric during availing the connexion shall construe complete acceptance of the terms and conditions of this subscription agreement.
- For whatsoever Telecom offence, crime, trail, penalty, and relevant telecom matters the Bangladesh Telecommunications Regulatory Act, 2001 (Act No. 18 of 2001) and the Rules, Regulations and guidelines framed at that place nether shall be applicable and bounden upon the Subscriber.
- In instance of SIM replacement, a SIM replacement fee will exist applicative.
Additional Terms and Conditions Postpaid
- GP shall have the correct to issue bill in unlike fixed dates in a month dividing into different cycles and the subscriber will be billed for the services in accordance with the billing cycle he is allocated. The neb for the new subscriber shall be charged from the engagement of activation to the last 24-hour interval of the beak bike. The billing cycle as a whole may exist mentioned in the bill.
- GP shall have the right to disconnect, suspend or bar the provision of the services to the subscriber if the pecker is not paid within the due date mentioned on the bill. This right, however, shall not be accounted to have been waived, if GP temporarily decides non to terminate the services under such condition.
- GP shall have the correct to end or append the provision of the services to any of the subscriber if the total charges, ('billed', 'to-exist billed' or 'billed' along with 'to be build') accumulated at any time exceed the subscriber's security deposit (when there is a security deposit) or the credit limit ( when in that location is no security deposit). This correct, however, shall not be deemed to take been waived if GP temporarily decides not to stop the services under such conditions.
- The subscriber shall pay the monthly neb in full as required by GP. Any failure of payment shall be the liability of the Subscriber and any determination of GP in this regard shall be binding upon the subscriber.
- The subscriber shall pay the monthly neb regularly within due engagement mentioned on the bill through the form as prescribed past GP (in cash through specified banks or credit menu or ATM card) in order to avoid interruption of the services. This payment must be made within due engagement, even if the subscriber disputes the neb, and even if the handsets or other are claimed to be lost or stolen.
- Subscriber shall be liable to pay all existing charges as billed past GP in its prescribed bill format for the services rendered by GP and also shall remain liable to pay the same equally per changes, if any from time to time.
- The subscriber may exist entitled to reconnect his/her mobile connection by making payment of his/her outstanding bills in total if the mobile connection of the concerned subscriber has been barred, temporarily or permanently asunder. If the mobile connexion has been permanently disconnected, along with the total payment of the outstanding bill, the concerned subscriber shall also be liable to pay a reconnection fee (which may differ from time to time).
- The subscriber may dispute whatsoever office of the subscriber's beak and request GP inside vii(7) days from receiving the bill to scrutinize any possible errors, field of study to condition that, the determination drawn to the event by GP after its scrutiny, shall exist the final liability of the subscriber.
- The subscriber will be liable to pay Airtime charges and Monthly fee(southward) (if applicable) fixed past GP for the above service.
- Subscriber shall exist able to transfer their ownership to whatsoever other person provided that the said transfer is done by executing prescribed form/east-form and biometric verification by GP and past paying the transfer fees which will exist fixed by GP from fourth dimension to fourth dimension. The transferee shall also have to concord the terms and conditions of the subscription understanding by providing biometric. In case of the Transfer of Ownership, decision taken past GP shall exist final and binding.
Additional Terms and Conditions Prepaid
- GP shall have the correct to append/disable, delete/permanently disconnect/retire the provision of the service to the subscriber when he/she reaches the unlike stages within the life cycle of a prepaid subscriber'southward account.
- GP shall have the correct to re-use/recycle/re-sell any mobile number corresponding to a permanently deleted Prepaid account/mobile number.
- The dissimilar stages in the life cycle of a Prepaid subscriber'due south account volition be known equally idle, active, suspended & deleted/permanently asunder/retired state the whole period shall not exceed 180 days nether whatever circumstances. GP has the sole right to determine the current state of a Prepaid subscriber'southward account anytime during the life bicycle of a Prepaid account.
- Subscriber shall be under obligation to pay the VAT, SC and SD where applicative.
- GP will not be liable to provide whatever refund/credit for any value on a lost/damaged/unused Scratch carte after selling the Scratch card.
- The rest of an account can be carried forward simply if a subscriber recharges within the validity period of the previous recharge or inside the suspension catamenia of 180 days. Whatsoever recharge later the expiry of the mentioned period shall not be refundable nor shall revive the connection.
- After the expiration of the validity of the recharge, GP may without whatsoever notice, suspend a subscriber's account for 180 days. GP is not liable to inform a subscriber about the break of his/her account.
- If the account is not recharged within 180 days later a subscriber's account has been suspended then the account will be permanently retired/deleted without any notice and he/she will no longer exist considered as a subscriber of that connection. A subscriber will not exist able to claim his/her quondam account or mobile number later on permanent deletion of a Pre-paid account.
Mobile Number Portability (MNP)
- Mobile Number Portability is a service through which a client tin switch from current mobile operator to another mobile operator by keeping the MSISDN (Mobile number) unchanged.
- For porting to GP through MNP system, customer needs to visit any GPC/GP Limited/GP SIM Replacement point; share MSISDN, NID Number, date of birth, proper name, and accost; perform Biometric verification upon accepting the terms of status of subscription at GP Retail Point, once the procedure is completed, customer will get SMS confirmation of successful verification to current Operator SIM. Afterward completing these steps, customer will go new GP SIM from Retailer; get MNP validation confirmation SMS from GP to existing Operator SIM; finally current Operator SIM will be deactivated and new GP SIM will get activated.
- Default Bundle after Porting
- Prepaid connexion: Nishchinto
- Postpaid connection: Myplan.
- Merely after, successful porting, the subscriber can drift immediately to other applicable package of GP, if needed.
- Possible reasons for rejection:
- Porting request made before the death of a ninety days' menses from the activation appointment of a new connection
- In that location are overdue bills to current Mobile Phone Operator
- A request for modify of buying of the mobile number is nether process
- The mobile number sought to exist ported is sub judice; the number is currently the subject field of a legal matter
- Porting of the mobile number has been prohibited by a Court of Law; and
- At that place are contractual obligations
- As per Government directives, in case of porting of a prepaid number, the available balance, talk time, information, if any, shall lapse.
VAS Deactivation
Below are the lists of port numbers (tertiary party content providers) for which customers can deactivate the relevant service(s) by sending SMS with keyword STOP ALL:
| SL No | CP Name | Port/Short codes | ||
|---|---|---|---|---|
| 1 | Adbox People's republic of bangladesh | 16265 | ||
| 2 | BDNEWS24 | 22000 | ||
| 3 | BINBIT | 16261 | ||
| 4 | EBS | 24636 | ||
| 5 | DNS | 27464 | ||
| 6 | Gakk Media | 16235 | ||
| 7 | MM service | 29934 | 29933 | |
| eight | Mobile Multimedia | 22255 | 16251 | |
| nine | Multi-Sourcing | 23333 | 23355 | 16215 |
| ten | SSL Wireless | 22666 | 25959 | 16232 |
| 11 | SSLE | 26060 | 26161 | |
| 12 | Truthful & Workstation | 22345 | 22002 | |
| 13 | Live Technologies | 28777 | ||
| 14 | Live Amusement | 16316 | ||
| 15 | Mir Technologies | 16258 | ||
| 16 | Symbiotic | 16292 | ||
| 17 | TTBC | 22700 | ||
| 18 | Inforev | 23003 | ||
New connection purchase
Now customer tin can buy Grameenphone new connection with the new east- registration process.
Information required to purchase new connectedness: National Identity Card (NID) number, birthday data, customer name and address.
Cost & charges: Find under package department
Concern Subscription:
Please write to business.solutions@grameenphone.com
SIM Replacement
Contact Point: GPC, GPCF, GP Express
For private subscription - Bio-metric verification (Mandatory). SIM replacement course must be filled up afterwards successful Bio-metric verification.
For corporate subscription - To replace or alter SIM card, key contact person needs to send an application in letterhead pad/ fill upwardly SIM replacement form with proper company seal and valid sign & come to whatever GPC, GPCF, GP Limited (Selected branch)
SIM Replacement Accuse for Prepaid: BDT 200
Sim replacement charge for postpaid: BDT 200 (for non-star customers) & free for Star customers.
Non Star Postpaid Client has to pay 200 TK during availing SIM replacement service.
Accost Alter
Contact Point: GPC/F, Grameenphone Express, insta.service@grameenphone.com
Documents required: Subscription Paper (for all touch on points), Signature verification. FAX mentioning (his/her mobile number, former address, new accost and valid signature)
- For corporate subs-To modify address key contact person needs to transport fax in company letterhead pad with proper company seal and valid sign mentioning old Address, New Address. Or he/she can come up to the GPC/GPCF with in a higher place mention papers.
Fax- 02-9882948-51 (Corp, SME and All).
- For some special system (People's republic of bangladesh Ground forces, Navy, Air Force, Rifles, Police, RAB, Ansar & VDP, Special Security Forces, President Guard Regiment, etc.) can alter their Official Address with the signature & seal of the corresponding unit of measurement heads or certain high ranked officers rather than primal contact person.
Price & charges: Not Applicable.
Auto Debit
**But applicative for postpaid subscriber.
Contact Point: Respective Vendors or Banking concern
Documents required: Subscribers take to accept a credit card or account of following vendors or banks
- VANIK Credit Carte
- SCB Credit Card
- SCB Account
- SE Credit Bill of fare
Subscriber need to go to the respective banking company or vendor with final GP pecker copy to fill out a prescribed Machine Debit class to avail Motorcar debit facilities. Bank will transport notification to Banking unit of measurement of GP after necessary verification. Banking Unit volition enroll specific customer in BSCS every bit auto debit customer. From than GP charges appropriate amount of his usage to remain him unbar every bit and when required.
Cancellation: subscribers need to contact with respective bank or vendors to cancellation or enrolled the facilities. Bank will notify GP. Then banking unit will abolish customer's instruction from arrangement.
Price & charges: Non Applicative.
Correction of wrong payment
| Wrong Account Payment | Incorrect Flexi load Payment |
|---|---|
| Contact Point: Corresponding Banking company Documents required: i. Subscriber must go to bank with his original payment slip. 2. Subscriber must submit an application. three. Subscriber must keep a copy of his application with received Bank seal. In the application subscriber must mention
** Bank will ship us a forwarding letter of the alphabet in their letterhead regarding the event within maximum v working days. Cost & charges: Non Applicable | Contact Point: GPC/F. Documents required: A fax from the Retailer on behalf of the Subscriber inside 3 days on or subscriber tin can come to our GPC with:1.Retailer's Letter Head Pad. The fax has to take:
** Whole procedure should take one working day and applicable for postpaid customers only. Price & charges: Not Applicative |
Itemized Bill / Phone call Detail
Contact Betoken: GPC/F
Documents required: SIM card, Subscription Newspaper, Application.
For Corp & SME, Subscriber can contact their key contact person for Itemized pecker.
Price & charges: Per month BDT 115 taka (Including VAT)
Business concern Subscription:
Please write to business concern.solutions@grameenphone.com
International Roaming
Roaming Packages:
- Standard Roaming: Standard roaming is only for postpaid customer with voice, SMS and data connectivity while in roaming.
- Basic Roaming: Basic roaming is for both Postpaid and Prepaid customers with vocalization and SMS services only.
- Data Roaming: Information roaming is for postpaid customers just with data and SMS services.
- SMS Roaming: SMS roaming is for both postpaid and prepaid customers with merely SMS service.
Documents Required:
- Properly filled upwardly International Roaming Subscription Grade (available in all GPC as well).
- Photocopy of customer'southward international credit menu (both side) and duly signed on the photocopy
- For foreign currency account holder, FC A/C authentication in Bank letterhead and FC A/C authentication in Company letterhead
- Auto bill pay form (optional for Bones roaming, Standard roaming and data roaming). But Auto bill pay form is mandatory for SMS roaming
Security Eolith:
- Security Eolith is mandatory for Standard, Basic and data roaming customer.
- No security deposit is required for SMS roaming
Charging amount for availing prepaid roaming:
- Minimum recharge amount at the beginning time for availing Pre-paid Roaming is USD ane.
Grameenphone TravelSure
- Grameenphone TravelSure brings a unique characteristic for you to get rid of "Bill-shock" from expensive & unintentional data roaming. Exist relaxed and enjoy worry-free data roaming service.
- This is applicable for all postpaid roaming customer (except Blackberry users)
Know more details about roaming production and features
Lost Phone disallowment
Contact Point: GPC/F, Grameenphone Express, 121
Documents required: Afterward Bio- Metric verified requested number will be bar from GPC, GPCF & Grameenphone Express. After Verify Mobile Number information (like, FNF number, Last recharge etc.) 121 will execute bar request.
Price & charges: Not Applicative.
Cancellation of subscription
** Only applicable for Postpaid
Contact Point: GPC/F
Documents required: Subscription Paper, Physical SIM
Exception:
If the subscription paper or the SIM is lost, and so a GD copy along with an application has to submit and a grade has to fill up up properly.
Cost & charges: All the ante have to articulate before cancellation of subscription. If customer has over payment, then south/he can either adjust it to whatever other number or tin get the amount in greenbacks.
GSM Feature Activation/ Deactivation process
| Forward Cases | To Actuate | To Conciliate |
|---|---|---|
| Call Forward when Not Reachable | * * 62 * phone number # | # # 62 # send |
| Call Forward when phone is Busy | * * 67 * telephone number # | # # 67 # ship |
| Call Forward when at that place is No Answer | * * 61 * phone number # | # # 61 # ship |
| Call Forward All Calls | * * 21 * phone number # | # # 21 # send |
| Frontwards All Calls | *002*[Phone Number]# | |
| Forward all calls that lucifer the four condition | *004*[Phone Number]# |
| Divert Cancel | ||
| To Abolish All sorts of call forwarding | # # 002 # | |
| Divert Status Check | ||
| ** For checking call forwarding condition, dial | * # Code # | |
| Later typing any lawmaking, you lot volition have to press the Send/Phone call push of your handset. | ||
SIM Card PIN or PUK problem
Contact Indicate: GPC, GPCF, GP Express, 121, Online Client Service
Information required:
Mobile Number information [Owner information (NID & Date Of Nativity), FNF number, Final recharge etc.], SIM Number (the number mentioned at the back of the SIM carte)
SMS Connectivity
Customer Check Point:
- Reset the SMS eye number (SMSC) in SMS settings past deleting the former center number and save +8801700000600 as new SMSC.
- Set the GP SMS middle number as default SMS center (the option & the choice name may vary with handset)
- Set SMS format as "Text Mode"
- Check SMS disallowment feature condition from Handset Settings
- Finally check by changing handset.
If the trouble yet remains then contact at below point:
Contact Point:
GPC, GPCF, GP Express,121 & Online Customer Service
Incoming & Approachable Call Problem (Connection Status)
Customer Check Indicate:
- Bachelor Mobile Balance for prepaid / credit limit condition for postpaid
- Check Call barring feature status from Handset Call Settings pick
- Check appropriate operator if using Dual SIM in using in Handset
- Restart your handset and check again
If the problem yet remains and then contact at below point:
Contact Point:
GPC, GPCF, GP Express, 121 & Online Customer Service
Awareness on unknown cash/gift offer (Fraudulent attempt)
"In recent times, a group of fraudulent activists are either calling or sending SMS to our valued subscribers from unknown numbers and trying to mislead them with cash rewards and gifts.
Nosotros would like to country and inform all our valued subscriber that such charade is naught merely an human action of pretention and hereby request all not to be dislocated by such calls or SMS. Grameenphone volition bear no liability if subscribers incur financial loss contacting such unknown numbers.
Grameenphone contacts its valued subscribers by calling but from 121. So delight remember this number. Cheers"
Call & SMS Barring/Unbarring feature from handset
Customer Bank check Point:
Phone call barring
Call barring allows subscribers to restrict people from making certain types of calls from their phone. They can choose to bar all incoming calls, all approachable calls, or all international calls. The default call barring password is 0000. Call barring can be activated from the handset, or subscribers can utilise the following brusque codes:
| Disallowment Cases | To Activate | To Deactivate |
|---|---|---|
| Bar all outgoing calls | Please check | Delight bank check |
| Bar all incoming calls | * 35 * PWD # | # 35 * PWD # |
| Bar all outgoing international calls | * 331 * PWD # | # 331 * PWD # |
| Bar all incoming calls when Roaming Abroad | * 351 * PWD # | # 351 * PWD # |
| SMS Disallowment | |||
| To block All Incoming SMS | * 35 * PWD * 16 # | # 35 * PWD # | |
| To block All Outgoing SMS | * 33 * PWD *xvi # | # 33 * PWD # | |
| Change barring password | * * 03 * 330 * OPWD * NPWD * RPWD # | |
|---|---|---|
| NPWD = New password | ||
| OPWD = Old password | Password has to be four digits | |
| PWD = Countersign | ||
| RPWD = Repeat new password | ||
| Case: | ||
| Changing the default password 0000 to 5678: | * * 03 * 330 * 0000 * 5678 * 5678 # | |
Solution of internet connectivity problem
After successful purchase of information pack, if you face net connectivity or browsing problem, delight follow beneath instructions
- Switch off & on the mobile handset
- Clear all cookies from browser
- Change data capping limit into unlimited or, unchecked the data capping option from the settings option of mobile handset
- If needed, configure your mobile handset. To get internet configuration delight dial *121*iii#, select handset settings selection from bill of fare & follow the didactics on answer SMS.
Credit Policy for Refund
Whatsoever amount paid in advance or deposited by customers to be refunded to the customers after adjusting the dues if whatsoever.
Remaining deposit or advance payment later adjusting with ante (if whatsoever), should be refunded to the subscriber. In instance of local Security Deposit (SD)/ advance refund, refundable amount will be paid in cash from GPC or transferring to customer'due south banking company account. On the other hand, IR refund volition be paid to the customer through their International Credit Carte du jour after adjusting the dues. Cash refund (in BDT) for IRSD/ IR advance volition exist executed for the post-obit cases:
- If customer has no due.
- International Credit Card of client is expired/ unavailable.
The refund policy is made equally per the guideline provided by People's republic of bangladesh Bank.
Ownership Transfer-Individual to private
Transfer the ownership of a number- 1 person to another person
Requirement for customer:
To transfer the ownership of a number, Transferor (previous owner of the SIM) and the Transferee (new possessor) both have to be present together at Grameenphone Experience or Grameenphone Eye with valid documents (NID/SNID/Local Passport/Driving License/Birth Certificate/Foreign Passport). To transfer the ownership- Transferor may have NID/SNID/Local Passport/Driving License/Nascency Certificate/Foreign Passport Holder only Transferee must have a NID/SNID'.
Ownership extension procedure for greenhorn
SIM validity extension process for foreigner
Below documents will be required to extend the SIM validity/ buying of a foreign customer-
- Scan copy of foreign customer'due south passport of visa elapse date page or Browse re-create of foreign customer's passport and scan of the work permit.
Itemized Neb
Itemized beak collection process for customer
To collect itemized pecker, SIM Possessor needs to be nowadays in the Grameenphone Experience or Grameenphone Center & also needs to exist Biometrically verified.
Charge applicative: BDT 100 (exclusive VAT & SD)
Ownership Transfer-Death Case
Transfer of ownership process in case of the deaths of the registered owner (SIM claiming by warison)
Below documents will be required to transfer the ownership in case of the deaths of the registered possessor:
- ID of Transferor (mandatory): Needs to ensure photocopy from original ID.
- NID of Transferee (mandatory): Only NID/Smart ID is acceptable. The ID will be checked during the transfer of buying.
- Decease Document of Transferor (mandatory): Death Certificate Issued past the Hospital (Govt/Private) or Local Govt Authority (Metropolis Corporation/Matrimony Parishad)
- Warison/ Succession Document (mandatory): Succession Certificate is issued by Court or Local Govt Authorisation (City Corporation/Union Parishad). The claimer proper noun should exist in succession certificate.
- Undertaking (as given format): The Undertaking will exist executed in GP Designed format signed by the claimant warison every bit per his/her NID.
- No charge is applicable. Customer needs to visit Grameenphone Experience or Grameenphone Center to transfer the ownership.
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Source: https://www.grameenphone.com/useful-information
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